30-Day UK Returns, Refund Policy & Manchester M11 1AD RMA Lab
Statutory Consumer Rights Act 2015 return governance & physical dispatch hub for TikTok Shop bower132
Authorized TikTok Shop UK: bower132 (Seller ID: 7495033503867307183)
Returns & RMA Hub URL: https://pennine-renewed-uk.pages.dev/returns
Returns & RMA Hub URL: https://pennine-renewed-uk.pages.dev/returns
30 Days
No-Quibble UK Returns
Unconditional Consumer Contracts Regulations & CRA 2015 return window.
Free RMA
Royal Mail Tracked 24
Prepaid insured UK return label issued same business day.
48 Hours
Fast Refund Settlement
100% cleared via HSBC UK 40-31-18 / 82476139 / Stripe UK.
< 0.55%
Audited Defect Rate
Across 812 UK shipments (£429,500.00 90d turnover).
OFFICIAL GB PICKUP & RMA LAB
65 Louisa Street, Manchester, M11 1AD, United Kingdom
Tel: +44 7366 988778 • Royal Mail Tracked 24 Dispatch & Prepaid UK RMA Hub for TikTok Shop bower132 (7495033503867307183).
Statutory UK Return & Warranty SLA ScheduleCRA 2015 COMPLIANT
| WINDOW | CUSTOMER ENTITLEMENT | POSTAGE & SLA |
|---|---|---|
| Days 1 – 30 Change of Mind / DOA | 100% Full Refund or immediate Grade A+ unit replacement | Free Royal Mail Tracked 24 • 48h Refund |
| Day 31 – Month 6 CRA 2015 Statutory | Free OEM component repair or equivalent Grade A+ replacement | Prepaid UK RMA Label • 3-Day Turnaround |
| Month 7 – Month 12 12M Hardware Cover | Full logic board, OLED display, FaceID & battery coverage | Direct M11 1AD Lab Bench • 5-Day SLA |
| Data Sanitisation ICO ZB964218 | Mandatory Blancco NIST 800-88 wipe on every RMA intake | Signed Tamper-Proof Wipe Certificate |
Merchant Identity & Dual-Address KYC VerificationSTMT & GOV MATCH
| TikTok Shop Anchors | bower132 • Seller ID 7495033503867307183 • Store GBGBLCTLQYT7 |
| Sole Trader Entity | AMANDA BOWER T/A Pennine Renewed Tech (Est. 09 Jun 2021) |
| Registered Residence | 7 Markham Road, Grantham, South Kesteven, Lincolnshire, NG31 7EB, United Kingdom |
| Operational Lab | 65 Louisa Street, Manchester, M11 1AD, United Kingdom (+44 7366 988778) |
| Tax & Environmental | UTR 71493 82605 • VAT GB 472 6194 38 • WEEE WEE/PR6132UK |
| HSBC UK Clearing | Sort 40-31-18 / 82476139 • IBAN GB44HBUK40311882476139 |